GALUH SUKMARANTI; YANIS, F.; HAFZOTILLAH, H. STRATEGI KOMUNIKASI CUSTOMER SERVICE OFFICER BANK BCA KCP MUARA KARANG 2 DALAM MENINGKATKAN CITRA PERUSAHAAN. Media Bahasa, Sastra, dan Budaya Wahana, [S. l.], v. 31, n. 2, p. 111–120, 2026. Disponível em: https://wahana-fisib.unpak.ac.id/index.php/wahana/article/view/14. Acesso em: 26 mar. 2026.